Terms and conditions governing access to the secure sections of our Site and use of Recognise™

Unless otherwise expressly agreed by us in writing, these terms and conditions govern all use of the Software. Your completion of any registration process or payment of account or other fees to us or your access to or use of any of our Software signifies your acceptance of these terms and conditions.

1. Definitions

In these terms and conditions a reference to:
“Fees” means the fees payable for access to and use of the Software, as specified by us from time to time;
“Account” means your right to access and use the Software which is granted to you subject to these terms and conditions;
“Password” means the code or codes required for you to be able to access and use the Software;
“Site” means the website operated by us or on our behalf at which the online version of the Software can be accessed and used;
“Software” means the body motor imagery software known as RecogniseTM which is used by people to assist them in treatment of their pain state and includes all associated documentation;
“we”, “us” and “our” means Neuro Orthopaedic Institute Australia Pty Ltd (ACN 064 209 981) of 19 North Street Adelaide South Australia 5000 and its officers, employees and agents;
“you” or “your” means a person who has been authorised by us to use any of the Software.

2. Important disclaimers

We do not provide medical treatment through our Site or by authorising access to and use of the Software.  You should obtain your own medical advice relating to your access to the relevant parts of the Site and your access to and use of the Software.
Some users of the Software may experience feelings of discomfort, anxiety or panic when using the Software.  By using the Software, you consent to the risk of experiencing symptoms of this kind.  If you experience unacceptable symptoms of this kind, then you should stop using the Software and consult your health professional or other person who recommended your use of the Software.

3. Rights to access secure sections of Site and Software

You may only access the secure sections of the Site and use the Software if you have completed our required registration processes, paid all Fees where applicable and obtained a Password.
Payment of the applicable Fee will only enable you to access the secure sections of the Site and use the Software for the duration specified. If you wish to continue to use the Software for a longer period, extend your Account by paying the then applicable Fees prior, at the time of or after the expiry of the then current term of the Account.
You must not permit any other person to access the secure sections of the Site or use or modify Software. You must maintain the security and secrecy of your Password. In particular, you must not tell anyone what your Password is and you must take all necessary precautions to prevent unauthorised access or use. We recommend you change your Password via your account page if you suspect its security and secrecy have been compromised.

4. Details of Account

Upon completion of registration form and, where applicable, payment of the applicable Fees to us, we will issue a Password to you and grant you a personal, non-exclusive, non-transferable Account permitting access to the secure sections of the Site and use of the Software.
The Software is protected against unauthorised use. You must not attempt to decode or circumvent the protection of the Software or remove any copyright or Software protection statements embedded in the Software.
We are not responsible for the supply of any computer hardware, network infrastructure, operating systems, data carriage, internet services or any other items which may be required by you to access the Site or use the Software.
You are not permitted to sublicence or assign the Account.
You agree not to (a) reverse assemble, reverse compile or decode the Software or to ascertain the source code by any means; or (b) use the Software in or for any other legal entity.
You agree (a) the Software is a valuable asset of ours and is made available to you on a restricted and confidential basis; (b) the Software will be kept secret and confidential by you at all times and you will not engage or permit third parties to use or modify the Software; (c) all copyright and any other intellectual property rights in the Software and all our other software (including files, libraries, interfaces and documentation) is retained by us and title to the copy of the Software which is delivered to you and to any copies, reproductions, adaptations, enhancements or translations made of the Software and any interfaces with the Software is also retained by us and to the extent necessary you hereby assign intellectual property rights in same to us; (d) to reproduce and include the copyright notice and any other legend specified by us on any copies of the Software you make; (e) at all times to take reasonable steps to protect the Software from unauthorised access and use; (f) to give us notice of any infringement of copyright or any of our rights which comes to your attention; and (g) before disposing of any media, to ensure any of the Software contained on it has been erased or destroyed.

5. No Services

We will not provide any services in connection with your access to the Site and use of the Software.


6. Confidentiality & Privacy


You must treat as confidential all information (other than information in the public domain) which we provide to you. You must not disclose such information to any other party without our prior written permission. You may only use such information to the extent necessary to enable you to access and use the Software.
We must treat as confidential all information (other than information in the public domain) which you provide to us including (without limitation) information relating to your condition and other medical and personal information. We must not disclose such information to any party other than your Recognise 'clinician' without your prior written permission. Notwithstanding these requirements, we may use and disclose summaries, collations and any other form of your information which have been de-identified where such use is reasonably required for research or other purposes.
These confidentiality obligations do not apply with respect to disclosures required by law, confidential information that is generally available to the public (except as a result of a breach by a party of its confidentiality obligations) or information independently created by the recipient of the confidential information.

7. Expiry and Termination

You may terminate this agreement without cause at any time on written notice to us.
We may terminate this agreement by written notice to you if you fail to pay a Fee when due or fail to remedy any breach of these terms and conditions within 30 days after receipt of written notice requiring the breach to be remedied. You must indemnify us (including our officer, employees and agents) and keep us indemnified against any liability, loss, damages or costs we incur as a result of your breach of this agreement or your negligence.
On termination or expiry of this agreement, you will not be entitled to any refund of any prepayment which has been made.  
The termination or expiry of this agreement will be without prejudice to any rights which we may have. Upon termination or expiry of this agreement by us for whatever cause, we are discharged and released from all obligations under this agreement. Your obligations of confidentiality and nondisclosure specified in this agreement will survive the termination or expiry of this agreement and you must continue to comply with those obligations notwithstanding the termination.

8. Limited warranty and disclaimer

We warrant that we have the right and authority to grant an Account to access and use the Software.
We do not attempt to exclude any conditions, warranties, rights or remedies which you may have pursuant to the Trade Practices Act 1974 or other legislation to the extent that those rights and remedies cannot be excluded by agreement (“non-excludable rights”).
Subject to any non-excludable rights: (a) the Site and the Software are provided on an "as is" basis; and (b) all express or implied conditions or warranties of any kind (including but not limited to any warranties of merchantability, fitness for a particular purpose, freedom from contamination by computer viruses, and the accuracy, adequacy, availability, currency, suitability, completeness, legality, reliability or usefulness of any Software or other content of the Site) are excluded.
Subject to any non-excludable rights: (a) your use of the Software and the Site is entirely at your own risk; (b) you hereby release us from any claims you would otherwise have against us now or in future arising directly or indirectly from the Software or the Site or your use of the Software or the Site; and (c) in no event will we be liable for any damages whatsoever (including, without limitation, direct, indirect, punitive, special, consequential damages, lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of the Software or the Site, whether based on contract, tort, statute, common law, equity or any other legal theory and whether or not advised of the possibility of such damages. Without limitation, this exclusion of liability applies to any loss or damage caused by any deficiency in Software or Site performance and any error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of any material associated with the Software or the Site or your attempted use of the Software or the Site.
If circumstances arise where you are entitled to claim damages from us or any other party involved in the supply, of the Software or the Site (a “relevant party”), then notwithstanding the other provisions of this Account, our liability (and the liability of any other relevant party) to you for the aggregate of all such claims (regardless of the basis on which you are entitled to claim including, without limitation, negligence) is limited to the total of all Fees paid to us by you in the 12 month period immediately preceding the date of the claim.
You must indemnify each of us and keep each of us indemnified against all claims, liabilities, expenses (including legal fees on a solicitor-client basis) or losses that may be made against or sustained by any of us arising from your breach of these conditions or otherwise howsoever from or in connection with your use of the Software or the Site.

9. Additional Terms

If any provision of this agreement is found to be invalid, unenforceable or illegal, then that provision will be deemed to be deleted to the extent necessary to remove the invalid, unenforceable or illegal portion and the balance of this agreement will remain binding.
Due to the ongoing nature of these provisions, we may vary them from time to time by amending the copy of the terms and conditions on our Site. Accordingly, you should check our Site from time to time to ascertain whether the terms and conditions have been varied. If you are unhappy with any variation, you may terminate the Licence in accordance with clause 6.
Neither party may assign this agreement without the prior written consent of the other party, such consent not to be unreasonably withheld.
You agree that this is the complete and exclusive statement of the agreement between you and us and that it supersedes all proposals or prior agreements, oral or written, and all other communications between all parties relating to the subject matter of the Proposal.
This agreement is made in accordance with, and is subject to, the laws of South Australia. You irrevocably agree to submit all disputes arising in connection with this agreement to the jurisdiction of the courts of South Australia.


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